Office 365 Services Down Worldwide (Mitigated)

History and impact: Users may be unable to access multiple Microsoft 365 services

https://unsplash.com/photos/yVuRzuqArkg

UPDATE March 16 6:14 GMT

Title: Users may be unable to access multiple Microsoft 365 services User

Users may be unable to access multiple Microsoft 365, Azure, and Dynamics 365 services. More info: Any service that leverages Azure Active Directory (AAD) may be affected.

While we’re focused on remediating all residual impact as soon as possible, some users may continue to experience the following: Intune: Admins may also notice issues or retries when enrolling devices via the Intune portal. Users may also not see apps in the Intune portal PowerBI: Users leveraging Gen2 Premium capacities may see delayed load times.

Additional information regarding Premium capacities can be found here: https://docs.microsoft.com/en-us/power-bi/admin/service-premium-what-is#power-bi-premium-generation-2-preview OneNote: Users may see multiple authentications prompts or “permission denied” when opening notebooks via the Desktop app. OneNote Online can be leveraged to workaround the issue. Office Web Applications:

  • Users may notice general service degradation for Microsoft Excel.
  • Outlook.com: Recovered.
  • Office Licensing: Recovered.
  • Microsoft Teams: Recovered.
  • Exchange Online: Recovered.
  • Microsoft Forms: Recovered.
  • SharePoint Online/OneDrive for Business: Recovered.
  • Yammer: Recovered.
  • Admin portal: Recovered.
  • Microsoft Streams: Recovered.

Current status: We’re working on various mitigation streams for the services that are experiencing residual impact. Service-specific updates will continue to be provided under the “More Info” section. Start time: Monday, March 15, 2021, at 7:15 PM UTC Next update by Tuesday, March 16, 2021, at 6:30 AM UTC

View your Microsoft 365 Service health.

Update March 15 10:48 GMT

Current status: The update has finished its deployment to all impacted regions. Microsoft 365 services continue the process of recovery and are showing decreasing error rates in telemetry. We’ll continue to monitor service health as availability is restored. Scope of impact: This issue could affect any user. Next update by Monday, March 15, 2021, at 11:00 PM UTC

ISSUE: Users may be unable to access multiple Microsoft 365 services User

Impact: Users may be unable to access multiple Microsoft 365 services. More info: Initial reports indicate that the primary impact is to Microsoft Teams; however, other services including Exchange Online and Yammer are also impacted. Current status: We’re investigating a potential issue and checking for impact on your organization. We’ll provide an update within 30 minutes.

For Live information please visit Twitter: https://twitter.com/MSFT365Status and https://status.office.com and for Azure AD or Azure services you can go here: https://status.azure.com/

If you want to contact MS Services via phone, you can use:

https://support.microsoft.com/topic/n%C3%BAmeros-de-tel%C3%A9fono-de-servicio-de-atenci%C3%B3n-al-cliente-global-c0389ade-5640-e588-8b0e-28de8afeb3f2

This article will be updated with the latest information to keep you up and running ASAP.

Twitter’s MSFTStatus, Time is on GMT -5 Mexico Central.

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